Refund policy
At Bare Spring Bubbles, we take great care in crafting handmade soaps, bath bombs, and candles. Due to the personal care nature of our products, all sales are final. However, we are committed to ensuring you receive your order in perfect condition.
Damaged or Defective Items
If your item arrives damaged or defective, we will gladly offer a replacement or refund under the following conditions:
✔ You must contact us within 2 days of receiving your order.
✔ Provide clear photos of the damaged or defective item.
✔ Include your order number.
Once reviewed, we will either:
- Replace the item at no additional cost.
- Issue a refund to your original payment method.
Non-Returnable & Non-Refundable Items
We do not accept returns or issue refunds except in cases of damage or defects as outlined above. This includes:
❌ Used or opened products
❌ Items purchased on final sale or clearance
❌ Buyer’s remorse (change of mind after purchase)
How to Request a Refund or Replacement
📩 Email: elizabeth@barespringbubbles.com
📞 Phone: 801-243-1868