1. Introduction

Thank you for shopping at Bare Spring Bubbles We strive to ensure that you are satisfied with your purchase. This Refund and Return Policy outlines the terms and conditions for returning products and obtaining refunds. By making a purchase on our website barespringbubbles , you agree to the following policy.

2. Returns

2.1 Eligibility for Returns

You may return items purchased from Bare Spring Bubbles within +1 801 243-1868 days of receipt under the following conditions:

  • The item is unused and in its original condition.
  • The item is in its original packaging.
  • The item is accompanied by the original receipt or proof of purchase.

2.2 Non-Returnable Items

Certain items are not eligible for return, including:

  • Custom or Personalized Products: Items that have been customized or personalized.
  • Perishable Goods: Products that are subject to expiration or spoilage.
  • Sale Items: Items marked as final sale or discounted may not be eligible for return.

2.3 Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at elizabeth@barespringbubbles.com  with your order number and reason for the return.
  2. Return Authorization: We will provide you with a Return Authorization Number and return instructions.
  3. Return Shipping: Ship the item back to us using the instructions provided. You are responsible for the return shipping costs unless the item was defective or incorrect.

3. Refunds

3.1 Refund Eligibility

Refunds will be processed for returned items that meet our return criteria. Refunds will be issued to the original payment method used for the purchase.

3.2 Processing Time

Once we receive your returned item, we will inspect it and process your refund within +1 801 243-1868 business days. You will receive a confirmation email once the refund has been processed.

3.3 Partial Refunds

In some cases, partial refunds may be issued for items that are:

  • Not in their original condition, damaged, or missing parts.
  • Returned after the specified return period.

4. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within +1 801 243-1868 days of receipt at elizabeth@barespringbubbles.com. Provide your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.

6. Contact Us

For any questions regarding our Refund and Return Policy, please contact us at:

  • Email: elizabeth@barespringbubbles.com
  • Address: Spanish Fork, UT

Thank you for shopping at Bare Spring Bubbles. We appreciate your business and are here to assist you with any concerns you may have.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at elizabeth@barespringbubbles.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Spanish Fork, UT

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at elizabeth@barespringbubbles.com for questions related to refunds and returns.

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